Each & every Giggle'n'Groove product is handcrafted.
Once your order is received I make your items from scratch..
* Safety First!
Although our products look good enough to eat, they are not toys or lollies & the small components can pose a choking hazard for young children.
While all of our pieces are carefully constructed, please supervise children under 3 when wearing our items.
We also recommend removing jewellery & hair accessories while sleeping.
What quality is your jewellery?
All of our jewellery is heirloom keepsake quality and is meant to be kept for a lifetime!
We only use Sterling Silver components, Gold Filled double clad pieces, Bali silver, glass beads, authentic Swarovski Crystals & Pearls and individually Handmade Polymer Clay beads in our jewellery.
What is heart link chain?
The Heart Link Chain is like an extension chain and means that your bracelet can grow with your child.
Heart Link Chain is made of sterling silver "open" hearts which are linked to form a chain.
It is complimentary as is our small SS heart charm & SS heart clasp.
Can you add further strands for future Babies to your MOTHER's BRACELETS?
We sure can!
I charge a nominal fee to restring plus the cost of any extra wraps/strands.
How long does an order take?
Due to overwhelming demand (& only one of me), orders are now taking between 14 days to complete from the time your payment is received.
If orders are taking longer to fill, please see the 'News' section for current timeframe.
Please contact me if you need an order filled more expediently ~ this may incur a charge.
What clips are attached to your bows?
As from April 2007 all our Bows will be attached to Alligator clips*. They attach & detach easily from the finest hair.
These particular clips have teeth & have been rigorously tested on several clients, who have given them the thumbs up!!! ☺
* Spring (french) Barettes are still available on request!
Hand stamped products ::
Each giggle'n'groove piece is lovingly designed & created just for you!
Constructed from genuine Sterling silver or Gold Filled components, these eyecatching pieces are unique & meaningful.
All of the pieces you see on this site are created from my own original ideas & I am very proud of the unique designs & pieces I create.
Each & every disc or tag is stamped, oxidised & polished, which is quite a laborious process.
Although I do my very best, the letters don't always align or space perfectly & the depth of the letters/oxidation may vary but I think that it does add to the charm of your custom handcrafted piece ☺
If you order a layered pendant please be aware that the layers, charms & crystals will rub against each other. The friction/movement will cause marks on each layer which will fade with a polish (pro polish pad or professional jeweller's cloth) but will not completely disappear. This is usual & not a fault with the product.
My items are not mass produced but handcrafted piece by piece, so please understand that these are Custom made specifically for you & I will not refund or redo because the letters don’t perfectly match or the layered discs/washers scratch through wear.
Please take this into consideration when placing your order.
If you are expecting 'perfect', I would suggest that my hand stamped items are not for you.
* Please also note that these are made specifically for you. If I make an error with the spelling or design, I will redo it free of charge. But if you change your mind about the design or name on the disc, sorry but I will have to charge you for the disc replacement as it can not be reused. So please take your time & double check your order for any mistakes.
A note about Gold filled :: Gold filled beads are made of layers of metal bonded together, with the outside layer made of real gold. The inner layer consists of base metal. Gold filled jewellery contains significantly more gold than gold plate jewellery. Its gold is applied in a thicker layer, rather than a thin film - a very durable & less expensive alternative to gold*.
Oxidisation of GF is tricky & will fade quicker than the Sterling pieces. Please feel free to send back to me for the life of your product to 'reblacken' & we will reoxidise, clean & return post free of charge!
Caring for your Jewellery ::
All of my pieces are wash & wear. You can safely wear in the shower & at the beach.
Please do be aware of highly chlorinated swimming pools & spas, as they may discolour the sterling silver*
Do not directly spray with perfume & when applying moisturiser/sunscreen please allow it to dry on your skin first.
Silver is very soft, so always polish gently with a silver polishing cloth (supplied with Mother's Bracelets) or a pro polish pad (supplied with all Hand Stamped pieces). The cloth and pad will both turn a dark grey, but can be used over and over again. Please discard the polishing pad when it gets 'sticky'. Polishing clothes are available from a Jeweller or Supermarket.
If it's really grubby wash in warm water with some dishwashing liquid, dry & then Polish.
Tarnish is a naturally occurring process of Sterling Silver called oxidation. Tarnish begins to appear as a golden tone, and then quickly gets darker. Simply wearing your Sterling Silver jewelry will reduce the rate of tarnish, as body oils slow the rate of tarnish.
To prevent tarnishing, I recommend gently cleaning your piece after each wear & then storing it in a plastic ziplock bag until you are ready to wear again.
** From Jan 2012, all ladies pendants will receive a complimentary Small Sunshine Polishing cloth & an anti-tarnishing ziplock bag**
DO NOT use harsh sterling silver cleaners or dips. These cleaners/dips can not only remove the patina of the stampings, but also can leave your jewellery looking grey and dull. Any magnetic or foil method of cleaning can also remove the oxidation of your letters on Hand Stamped pieces.
*Do not wear Polymer beads in chlorinated pools/spas as the gloss will be stripped of the beads.
Gift Wrapping ::
Our packaging is renowned for being funky and fun!
But Best of all it's totally FREE when you select Platinum Express post as your method of postage at checkout!
Payment Terms
Contact must be made within 3 days & payment is to be made within 7 days after receiving an invoice. We reserve the right to cancel your order otherwise. Sorry, no items will be made until payment has been received.
What are you postage costs?
Please see our postage cost link under our Information & help section.
Do you ship Internationally?
Yes!!!!
Delighted to & we will only charge actual postage costs.
A refund will be given if the charges come under what you have paid - no questions!
Guarantee ::
I have complete confidence in my products!
All items are lovingly handcrafted & Proudly AUSTRALIAN MADE.
If you have any queries in relation to your purchase, please contact me.
